Fenlex also offers the services of a Key Official, that is, the main contact point in Malta and person responsible for liaison with the Lotteries and Gaming Authority.

The Key Official is appointed by the licensee, and is entrusted with a number of responsibilities:

• Primary contact with the LGA. In fact, the LGA recognises only the Key Official as the liaison with the licensee;
• Responsible for paying the gaming tax on time;
• Assists the LGA in the certification process and in any investigation;
• Ensures that all games are fair and correct and that the remote gaming system is well kept and maintained;
• Ensures compliance with Maltese laws and applicable EU directives at all times;
• Reports to the LGA (monthly and on an ad-hoc basis on any changes).

The Key Official must be:

• resident in Malta;
• a director of the gaming company;
• familiar with IT systems and laws and regulations governing remote gaming;
• knowledgeable of gaming operations.